Listening tool

Over time i have learnt one big thing  its a listening skill and its my new weapon  now …

If any one ,any client , is angry with you listen to him or her then reply with the best low voice possible how angry or annoyed the person is i grantee he/she will listen to you and respect you.

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One thought on “Listening tool

  1. Pingback: Listening tool | Victoria School of Motoring

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